Do you feel overwhelmed by new technology? Are you lacking confidence when it comes to using your computer?
Understanding how to get the most out of your computer and use it with ease can be a challenge if you did not grow up with technology. Technology is changing so rapidly that it can feel intimidating when trying to learn new software.
The professional computer technicians at Jim’s I.T can teach you how to get the most out of your computer and devices including setting up your computer, teach you how to use your new computer, setup emails, office 365, sync your photos, setup backups and use social media.
With continuous updates being released every month and software changing rapidly it can be challenging to wrap your head around the many functions, programs, and apps on your computer.
Build Your Confidence
Computer Training For Seniors
Computer Training
Many of our customers who use Jim’s I.T for our computer training services have an underlying fear of technology. Just thinking about working on a computer gives them anxiety. If this is you, don’t worry. It’s perfectly natural and we will alleviate those fears through our personalised computer training.
Have you had your children or grandchildren try to explain something to you? We bet afterward you were feeling even more confused and reluctant to try it on your own.
Our training sessions are one-on-one which are suitable no matter what your level of technical skills.
As you learn, your confidence will grow and save you frustration from having to work everything out yourself. Technology is always changing, and to remain independent you need to keep up to date with all the changes.
Here are some of the benefits of our computer training for seniors’ service:
- Face to face
- One-on-one
- Personalised
- Learn the basics
- We come to you
- Step-by-step
- No geek speak
- Build confidence
We provide computer training for seniors and customers of all ages. We can help teach you how to use any computer, smart devices, software program or gadget you have purchased.
Computer Setup
Jim’s I.T can assist you with setting up your new PC, Mac or Laptop computer. Doing this yourself can be a frustrating experience trying to work out all the advanced settings for email, working out where to look for old data, and how to work your way around the new version of Windows 11.
Our computer technicians will make this a painless process for you and take care of every step of setting up your new computer. Even if you are unsure of your email passwords, or don’t know what version of Microsoft Office you have, our technicians will take care of this for you while guiding you through the installation process.
Our Jim’s I.T technicians have dedicated checklists so you know, nothing will be missed, and your new computer will feel like home. All your old data like photos will be in the same spot, and historical emails will be transferred and viewable in outlook.
Our Jim’s I.T technicians can help setup any of the following types of computers for you:
- iMacs
- Macbooks
- All in Ones
- PC’s & Laptops
- Gaming PC’s
- Surface Pro
- Surface laptop
- Custom PC’s
We can also transfer all your data, emails, programs, music and photos from your old computer to your new computer. If you need additional software or computer peripherals installs, speak with one of our Jim’s I.T computer technicians on 0800 454 654
Device Setup
Do you get scared or frustrated trying to set up a new tech device? With so many tech gadgets and devices on the market it can be confusing to work out what to buy or how to set it them up.
Jim’s I.T provides device and gadget setup for seniors (and customers of all ages) who are not tech savvy and need some technical TLC. Our IT technicians can provide one-on-one service and guided steps which allow you to get the most out of your new device.
They will sit down with you and guide you through the whole setup process of your new device, setting up your new laptop, phone, tablet or smart device and guide you through how to get the most out of it. They will even write down instructions for you.
Afterwards you will have the confidence to use your new tech device and impress your friends and family.
Here are some common tech products and smart devices we can setup for you and teach you how to use them.
- Smart TVs
- Apple TV
- Sky Pod
- Chromecast
- Smart speaker
- Smart phones
- Tablets
- Smart watch
- Smart hub
- Robot vacuum
We also setup other technology gadgets including wireless headphones, smart appliances and digital photo frames. If you have purchased a device not listed above, call one of our Jim’s I.T technicians on 0800 454 654 technicians as we setup hundreds of different devices each month.
Software & Services Setup
Signing up for, purchasing and installing the latest software such as Office 365, zoom, teams, cloud storage, and online backups can be confusing for somebody who did not grow up with technology.
With so many online services to choose from and hundreds of new apps being released daily, it can be totally overwhelming on what to purchase and ultimately use on your computer or devices.
Our technicians can guide you through the process and help you choose any software you require, teach you how to use it, and set it all up for you. Our done-for-you service includes setting up all your subscriptions such as software and streaming and we will even help you manage all your accounts and passwords.
- Office 365
- Email accounts
- Netflix
- Prime video
- Sky Sport Now
- SONOS
- Spotify
- Apple music
- Dropbox
- Google drive
If you need any other software or subscriptions setup, speak with one of our computer technicians on 0800 454 654 and they will be able to organise everything for you.
Computer Training – Frequently Asked Questions
Yes, Jim’s I.T provides one-on-one computer training for seniors. We understand seniors did not grow up with technology and can find it confusing and frustrating trying to learn all the functions of a new computer, iPhone, iPad or smart TV.
Our technicians are patient and understanding and build up your confidence, even if you are a complete beginner when it comes to computers and technology.
We can teach you how to use Microsoft Word, write and send emails, how to setup backups, use social media, and keep yourself safe online.
Yes, all our Jim’s I.T technicians are patient and understanding, especially with holder, non-tech savvy customers. They will even type up basic notes for you or create little videos to help you learn.
Each training session is tailored to your learning style and level of understanding.
Yes, we can assist you in purchasing a new laptop. One of our technicians would speak with you to better understand your needs and find out how old your existing laptop is.
From there they can organise a new laptop for you, or you can purchase it directly from a retailer and they can set up your new laptop and teach you how to use it.
They will also transfer all your old files, emails and photos from your old laptop to your new laptop.
Yes, our computer technicians can teach you how to use emails. This can include writing and sending emails in Microsoft outlook or can include writing and sending emails in Gmail or Outlook.
Yes, we can teach you how to use Microsoft office. This can include Word, excel, PowerPoint or outlook.
Yes, we have computer technicians in all states and service all suburbs. To confirm we service your parents’ suburb please call our call centre on 0800 454 654 and they will be able to confirm.
Yes, our wifi technicians will be able to assist. They will need to come onsite and test and measure the wireless signal. They will also test your fibre box (ONT), modem and any wifi extenders you have. From there they will be able to run through their findings and make recommendations.
Jim’s I.T has a 4.9 Google star rating for its exceptional customer service. Our technicians can teach you and mentor you on how to use any computer, software or tech gadget you have purchased.
We take the time to guide you through the learning process and can even write notes and build up your confidence until you are comfortable using technology by yourself.
Setting up a new computer can be complex and time consuming to do correctly. Being a little fearful is perfectly normal.
We generally recommend using a professional computer technician to do the initial setup including:
- Office 365 Setup
- Setting up email accounts
- Installing programs
- Installing anti-virus
- Transferring files from your old computer.
Once the computer has been setup properly, then we can spend some time teaching you how to get the most out of it.
Yes, our computer technicians can provide social media training. This can include training on –
- Tik Tok
Yes, we provide iPad and iPhone training. It’s common for our technicians to train couples and family members together, so each family member can help each other after the technician leaves.
We also provide one-on-one lessons for iPad and iPhone training.
This is quite common when Apple(opens in new tab) release a new iPhone or iPad or iOS software update.
Computer training sessions are usually around one hour. We can provide longer sessions, but we find one hour is enough time so we can cover enough training without overwhelming the customer.
If we need to cover a lot of training, we generally will split it up over multiple visits.
Yes, we can. It’s best you speak with one of our technicians directly on 0800 454 654 , so they can better understand what software platform you would like training on. If it’s specialised software, they may refer you to another Jim’s I.T computer technician who is skilled in that specific software.
Yes, most of our customers are not tech savvy and some are complete beginners. Our technicians are supportive, patient and have a lot of experience teaching mentoring customers on how to get the most out of their computer, software packages and smart devices.
We can definitely assist you, and we are very comfortable with complete tech beginners.
Yes, our Jim’s I.T smart TV technicians can set up streaming services on your older TV. If you don’t want to purchase a new smart TV, we recommend using an Apple TV unit which will convert your older TV into a new smart TV.
We can setup the Apple TV unit, connect it to your wifi and sign up for streaming services such as Netflix, Neon, Sky Go, Disney+ and free-to-air apps like TVNZ+ and ThreeNow.
The apple TV unit is easy to us, and is compatible with all free and paid streaming services. It takes less than 10 minutes to learn how to use an Apple TV unit, as the remote is very intuitive and easy to us.
The customers that can benefit the most from Jim’s I.T computer training include people who run their own business as they will become more productive and save time by using software more effectively.
Also retired seniors who want to get the most out of their technology such as new Macbooks and iPads, who have a hard time learning or adapting on their own to new devices.
We find that most customers over the age of 50 + need or want some form or additional tech training or computer training.
Managing photos can be quite confusing and frustrating on a Windows computer. It is a little easier on an Apple Mac computer.
Either way, we can help you manage your photo albums, import photos from your smart phone or digital camera and teach you how to manage your photo albums.
Yes, we can help you migrate from a PC to a Mac. There are a number of specialised steps involved and it’s best to use a professional to do it correctly.
Once your Mac has been setup correctly, then there will be a small learning curve to adjust to use a Mac. We will help you and make the transition from PC to Mac smooth and pain-free for you.
Yes, we can provide computer training for groups of people. Depending on the size of the group, it is best to speak with one of our IT technicians on 0800 454 654 , so they can better gauge the best location for the training.
Yes, we can teach you how to perform basic computer maintenance on your PC, Mac or Laptop. This will extend the lifespan of your computer and make it run faster, for longer.
Yes, there are various software tools to make you more productive. Such tools include:
- Microsoft Outlook Calendar
- Microsoft OneNote
- ChatGPT
- OneDrive Todoist
Speak to your local computer technician right now
Jim’s Work Guarantee
Why Choose Jim’s I.T ?
Attempting to resolve IT issues yourself can sometimes lead to further complications, data loss, or unnecessary downtime. Computers, networks, and other technology require the right knowledge and tools to diagnose and resolve problems effectively.
Jim’s I.T technicians are experienced in a wide range of IT services, including computer repairs, troubleshooting, software support, network setup, and general technical assistance. With over 15 years of experience, we provide reliable, professional IT solutions for homes and businesses, backed by our No-Fix, No-Fee Guarantee, with convenient service available across New Zealand.
Fixed Pricing
All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.
Same Day Service
You can request on-site same-day service before 10 am. We’ll have a technician at your door that very same day!
No Fix No Fee
If we can’t fix the problem or offer you a solution then there’s nothing to pay*.
Note : *Some issues/problems require a paid inspection/diagnostic fee to determine if the device can be repaired.