The team at Jim’s provides a comprehensive email setup, troubleshooting and support services. From installing new email accounts, troubleshooting outlook errors, spam issues, and email password problems, Jim’s I.T can fix all your email issues.
We understand how frustrating email problems are, and how unhelpful your local internet provider is when you call them to explain you have entered your email password into outlook hundreds of times and it still doesn’t work.
Jim’s I.T offers email setup services for all free email accounts, ISP email accounts, and paid business email accounts such as Google Workspace or Microsoft Office 365 or Microsoft Exchange accounts.

POP3, IMAP & Exchange
Email Setup
Onsite Email Setup
Setting up email accounts can be a challenging process, especially when something goes wrong. From email password problems to POP 3 or IMAP settings, getting your email account to work correctly can become a hair-pulling exercise. So it’s best to use a professional computer technician who can fix and solve your email issues either onsite or remotely.
If you have multiple email accounts, or need help migrating your emails to another computer, we can assist. Sometimes the server information your ISP gives you is incorrect and even their support staff can give you the wrong details.
Here are some common email setup services we provide:
- Email installs
- Email syncing
- Email signatures
- Email archiving
- Outlook
- Mac Mail
- Thunderbird
- Troubleshooting

If you would like your email accounts to sync across all your computers and mobile devices give us a call on 0800 454 654 as we install hundreds of email accounts each month and can configure your email accounts to sync perfectly across your devices.
Email Troubleshooting
We can troubleshoot, setup and install email accounts on PCs, Laptops, Desktops, all tablets and smartphones (both apple and android) and all Apple computers (MacBooks, iMacs, etc.)
We can fix email issues, including setup and installation on all email accounts services, problems and applications, including Xtra, Gmail.com, Outlook.com, and iCloud, Office 365 and Google Workspace.
Here are some common email issues we can fix:
- Email account setup
- Configuration errors
- Bounce back errors
- Old email archiving
- Fix outlook PST errors
- Email password reset
- Recovering lost emails
- Migrating to IMAP
- Migrating to MS 365
- Moving to new email
- Spam & junk emails
- Organise emails

If your issue is not on the above list, have a chat with our email technicians, and they will give you genuine advice if it can be fixed or recommend an alternative solution.
Business Email Migrations
Many businesses use professional email account services with Google, GoDaddy, Crazy Domains, Xtra, and others and find they are unreliable and plagued with problems.
Customers who use these business email accounts often find them unreliable, emails disappear, support is lacking, and syncing problems occur. Jim’s I.T are specialists at doing business email migrations from Google Workspace, onsite servers and other email providers to Microsoft 365.
Email migrations require careful planning and project management to minimise disruption to your business.
Here are the top 10 reasons to migrate your emails to Microsoft Office 365:
- 50 GB mailbox size
- Shared mailboxes
- Email encryption
- Use outlook anywhere
- Advanced security
- Email reliability
- Seamless scheduling
- Easy attachments
- Easily add mailboxes
- Search capabilities

If your issue is not on the above list, have a chat with our email technicians, and they will give you genuine advice if it can be fixed or recommend an alternative solution.
Speak to your local computer technician right now
Jim’s Work Guarantee
Why Choose Jim’s I.T ?
Attempting to resolve IT issues yourself can sometimes lead to further complications, data loss, or unnecessary downtime. Computers, networks, and other technology require the right knowledge and tools to diagnose and resolve problems effectively.
Jim’s I.T technicians are experienced in a wide range of IT services, including computer repairs, troubleshooting, software support, network setup, and general technical assistance. With over 15 years of experience, we provide reliable, professional IT solutions for homes and businesses, backed by our No-Fix, No-Fee Guarantee, with convenient service available across New Zealand.
Fixed Pricing
All quotes are free and fixed prices. We may charge to inspect the problem so we can quote accurately.
Same Day Service
You can request on-site same-day service before 10 am. We’ll have a technician at your door that very same day!
No Fix No Fee
If we can’t fix the problem or offer you a solution then there’s nothing to pay*.
Note : *Some issues/problems require a paid inspection/diagnostic fee to determine if the device can be repaired.
